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Shipping Information

Free UK Delivery On Orders Over £30*

We offer Free UK Delivery (Incl Northern Ireland) on all orders over £30. Our couriers of choice aim to deliver parcels the next working day including Saturday’s. (Delivery times may vary depending on your location and delivery method selected).

Standard flat rate shipping applies on orders less than £30;

🚚 Standard Delivery in 2-3 Working Days! Only £2.95

🚚💨 Express Delivery in 1-2 Working Days! Only £4.95

Shipment processing time

Once your order has been dispatched you will receive an email which will tell you which carrier your order has been dispatched with and your tracking number. If you click on the link in your email, it should take you to the carriers website, so that you can view live tracking updates. Should you not be home to sign for your order our couriers will leave a card to allow you to re-arrange a delivery date or arrange convenient collection.

We aim to ship orders orders placed before 4:00pm Monday-Friday on the same day. If there will be a significant delay in shipment or an issue with your order, we will contact you via email or telephone. Orders are not shipped on weekends or public holidays. Please allow additional days in transit for delivery.

*Please note that above couriers are an example of who your order may be dispatched with. We have accounts with several different couriers so that we can choose the best service for your order depending on size, value or weight.

If your products have not arrived within 7 working days from the date of cleared payment, we advise contacting us so that we can chase this with our carriers.

Worldwide Shipping rates & delivery estimates

Flat rate shipping starts from only £16.95. Flat rate shipping rates may vary depending on weight or quantity.

Shipping can take between 10-20 business days to reach you after fulfilment, however we always select the most efficient courier to have the order delivered at the earliest possible time.

Please note: Delivery delays can occasionally occur due to various and unforeseen events.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email/SMS once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Please note: Although we send goods worldwide it is the customer responsibility to check your countries laws to ensure the purchased products are allowed into your country. Whilst every product we sell is legal in the UK, some products may be deemed illegal or not fit to pass customs borders in other countries. In the event your ordered goods are seized or destroyed, we do not accept any liability and no refunds or replacements will be offered.

If you require any assistance contact us at: contactus@probuildsupplements.co.uk

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