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FAQ's

Why should I purchase here?

Probuild Supplements is a UK based online retailer offering a superb range of quality sports nutrition.

How long will UK delivery take?

We offer Same Day Dispatch providing you place an order before 4pm (Monday-Friday). All parcels are posted via our courier DPD which is a next day service.

Full tracking information is provided by text or email to enable you to track your parcel and ensure safe receipt.

Do you ship to Europe and how long does delivery take?

Yes we do! We use DPD tracked shipping to Europe which usually takes 3-6 days. All parcels shipped via DPD include tracking information by text or email to ensure safe receipt. We offer Same Day Dispatch providing you place an order with us before 4pm GMT (Monday-Friday).

I don't like my item, can I get a refund?

It is very rare for this to happen! In the unlikely event you are not 100% happy with your purchase, contact us to arrange a hassle-free return. Please check our terms and conditions page and contact us in advance so we can help resolve any issues to your satisfaction.

What payment methods do you accept?

We use Sage Pay to process all web orders to ensure a safe and secure checkout experience. You can either checkout as a guest or create an account with us. By creating an account you can save your purchase history and track your previous orders.

Sage Pay is a safe & secure online payment gateway which accepts all major credit and debit cards: Master Card, Maestro, Visa, Visa Electron, American Express, Solo and Direct Debit.

I cant find an answer to my question here :(

If our FAQ's page couldn't help, please see our contact us page and we will respond as soon as possible.


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